ESP Leadership Team

Leaders for a global team

Each of our Directors shares a passion for ensuring every service is focussed on our customers.

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Mike Harling

Mike Harling

Chairman

Mike Harling, the Chairman and co-founder of ESP Global Services, brings over 30 years of invaluable experience to the company. His tenure is marked by providing exemplary leadership, direction, and unwavering support to the business. Since the early 90s, Mike has been instrumental in establishing and implementing strategies that align with the company’s key objectives, driving consistent and sustained growth. His visionary approach has been pivotal in shaping ESP into a leading force recognised worldwide in the IT support industry.

Andy Jenner

Andy Jenner

Chief Executive Officer

Andy Jenner, CEO of ESP Global Services, boasts more than three decades of delivering effective service within the global IT market. Throughout his career, Andy has held key operational and strategic roles, honing his expertise in navigating the complexities of the industry. Proficient in balancing customer-centric approaches with strategic leadership and operational efficiency, Andy is adept at delivering significant shareholder value. He prioritises effective communication, engagement, and inclusivity as pillars of his leadership philosophy, fostering a culture of development and empowerment among ESP’s staff and customers alike. 

Mike Hayles

Mike Hayles

Chief Operating Officer

Mike Hayles, Chief Operating Officer of ESP Global Services, is responsible for spearheading the organisation’s global operations and service delivery, encompassing the management and development of technological innovation and ESP’s multilingual global service desk. With a career spanning diverse sectors of the telecommunications industry, Mike brings a wealth experience and expertise to his role as COO, including design, engineering, operations, and sales, positioning him as a versatile and capable leader. 

 

Russell Cullens

Russell Cullens

Chief Financial Officer

Russell Cullens, Chief Financial Officer at ESP Global Services, is a seasoned and driven finance executive with a proven track record of driving impactful contributions across diverse sectors. Russell’s expertise lies in providing invaluable commercial and financial insights while spearheading transformative changes that enhance organisational profitability. His wealth of experience and strategic acumen have been instrumental in driving sustainable growth and fostering financial excellence. 

Mike George

Mike George

VP People

Mike George, in his role as VP People at ESP Global Services, is a commercially driven global HR leader with a wealth of experience spanning the advertising, technology, and education sectors. With a keen eye for fostering organisational growth, Mike has played a pivotal role in building and refining HR operating models, processes, and practices. His expertise extends to designing and executing strategic people plans, and driving transformative organisational initiatives. Mike maintains a strong commitment to diversity and inclusivity, actively promoting a culture of accomplishment and engagement among employees, cultivating a harmonious and thriving workplace community.

Guch Bhamra

Guch Bhamra

Chief Sales Officer – ITO

Guch Bhamra, Chief Sales Officer for ITOs at ESP Global Services, boasts over two decades of valuable experience in the IT industry. His extensive tenure has equipped him with a wealth of knowledge and a demonstrable track record of cultivating strong client relationships. Guch’s dedication to delivering sales strategies has played a pivotal role in driving substantial growth. Emphasising the importance of teamwork, Guch subscribes to the belief that success is contingent upon the collective effort of a dedicated team. This collaborative approach underscores his unwavering commitment to excellence. 

Darren Richardson
Darren Richardson
(Honorary)

In 2018, ESP Global Services mourned the loss of its remarkable and inspirational co-founder and CEO, Darren Richardson, following his courageous battle with cancer. Darren’s legacy continues to resonate deeply within the company; he was a source of inspiration for all who had the privilege of knowing him. Passionate about serving customers, deeply caring for his colleagues, and embodying unwavering dedication to his family, Darren epitomised the values that define ESP. His absence is still felt by all who had the honour of working alongside him, and his memory remains a guiding light for the organisation. Darren Richardson’s indelible mark on the company will forever be cherished and remembered.

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