Desktop support and field operations careers

On-site and field IT technicians

Providing timely, on-demand access to technical skills and expertise

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Desktop support provide and maintain continuity of service for our customers

Our team of visiting engineers and on-site technicians provide timely and on-demand access to the technical skills, expertise, and resources our customers need, helping their organisations run smoothly. Coordinated by our service desk, the team can remotely manage, respond to, and resolve customer service issues, ensuring their solutions always function properly.

These roles are well-suited to individuals with technical abilities who enjoy variety and are interested in supporting different disciplines and industries.

ESP IT field operations careers

Do you enjoy variety and thrive in a fast-paced environment?

Join our team to provide excellent in-person, on-site customer service.

  • Support and maintain a high level of communication with customers and colleagues
  • Ensure high levels of client satisfaction are maintained
  • Provide support and maintenance for a variety of customers within assigned geographical areas
  • Troubleshoot and undertake fault diagnosis on customer incidents across software, hardware, and connectivity requests
  • Ensuring that all IT issues and customer escalations are effectively and efficiently resolved

Explore our global corporate function opportunities at ESP

“You will meet some amazing people in the ESP family, have some amazing opportunities presented to you within the company and there are no limits as to how far you can go. There are clear routes for progression, and you will be well supported on your ESP journey.”

Kevin Halford

Global Field Services Manager, ESP Global Services

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.
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