ESP Partner Portal and App

A unified service platform for all ESP suppliers

Our Partner Portal is your ultimate solution for streamlined service management, available 24/7.

Partner Portal loginGet in touch

EFFICIENCY MEETS EXCELLENCE

A centralised hub for ESP suppliers

Our Partner Portal serves as a centralised hub for all ESP suppliers, simplifying operations and enhancing efficiency across the board. Paired with our Partner App for technicians, it ensures seamless interactions and delivers real-time updates, ensuring precision in crucial data for operational efficiency and admin.

ESP Partner Portal

PARTNER PORTAL

ESP Partner Portal

for the service desk, Operations Manager, Service Delivery Manager

The ESP Partner Portal supports your service/IT help desk, Operations Manager, or Service Delivery Manager, empowering them with tools to onboard/offboard engineers effortlessly and handle work orders in real-time. With features like real-time work order handling and assignment, cancellation options, and comprehensive visibility into active and closed work orders, you’ll experience transparency and accuracy.

 

ESP Partner Portal provides:

  • Onboarding/offboarding engineers
  • Real-time work order handling, providing updates
  • Real-time assignment of work orders to engineers
  • Ability to cancel assigned work orders
  • View all active work orders by states
  • View closed work orders in last 30 days
ESP Partner Portal

PARTNER APP

ESP Partner App

mobile app for technicians

The ESP Partner App equips your IT technicians with the tools they need to excel. From real-time work order handling and ETA provision to on-site record-keeping, time tracking, and capturing online customer signatures on field service reports, our app streamlines every aspect of their workflow. Technicians can also provide closure information and attach images/documents, ensuring thorough documentation and enhanced communication.

 

Features of the Partner App:

  • Real-time handling of work orders, and providing updates
  • Provide ETA to be onsite
  • Real-time record when onsite
  • Record work time and online customer signature on field service report
  • Provide closure information and attach images/documents

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.
Get in touch