Aviation

Experts in aviation, delivering IT support globally to the aviation industry

Providing IT support for every type of airport and airline technology and emerging technologies, with vetted and security cleared technicians across the globe.

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SECURE AVIATION SERVICES

Over 30 years of service to the aviation industry

We are recognised as experts in aviation IT support with a true understanding of the requirements of this industry.

Some of the world’s biggest and most successful aviation companies turn to us for all their IT support needs because we understand the demands of airports, airlines, and aviation technology providers.

We pride ourselves on adapting our services to accommodate emerging technologies, and we are always preparing to support systems that are coming into use.

EXPERTS IN AVIATION

A global network of services and people supporting aviation systems

Globally recognised effective IT support comes from a true understanding of the pressures faced by airports and airlines. We support every type of airport and airline technology, as well as back office and corporate end-user computing.

  • CUTE/CUPPS
  • CUSS
  • Bag drop
  • Biometrics
  • e-Boarding gates
  • Security and immigration gates
  • FIDS
  • BRS
  • Retail and in-store IT
  • AODB
  • Security lanes
  • Back office

VETTED AND SECURITY CLEARED TECHNICIANS

ESP provides vetted and security cleared technicians to a multitude of aviation customers across the globe, including:

  • Systems integrators
  • Airlines
  • Airport authorities
  • Handling agents
  • Retail systems providers
  • Travel companies

AVIATION SYSTEMS SUPPORT

We support multiple aviation systems, integrators and devices. They include CUTE/CUPPS, CUSS, BRS, Bag drop, EPOS, security gates and end user corporate devices.

ADVANCED DATA ANALYTICS

Our solution provides insights into the performance of equipment and services. This allows the proactive identification of issues and a real focus of uptime performance.

SELF HELP

Our self service platform has been certified for use on multiple vendor platforms and performs fault logging and tracking tasks in a simple and intuitive manner.

EXPERIENCE

Since our teams are all aviation experts, we understand what airports and airlines need from their IT support services. With over 30 years of aviation experience, we truly make a difference to our customers.

GLOBAL DELIVERY TEAMS

All interactions with our customers are underpinned by a fully operational global footprint as well as efficient, convenient, and worldwide services available 24/7.

TRANSITION EXPERIENCE

We are experts in managing transitions from incumbent suppliers. Our dedicated transition teams work with our customer to smoothly deliver the transition process.

“The ESP team has been incredibly collaborative from the start in ensuring an understanding of the operation, ensuring service levels are met for our customers, and identifying opportunities for improvement. Their ability to work together and communicate effectively has resulted in a more streamlined and efficient operation.”

Head of Technology Airports

MAG

ESP aviation IT support experts

EMERGING TECHNOLOGIES

Do you need help with implementing a new technology in your airport?

At ESP we use our extensive aviation experience to accommodate emerging technologies, and we are always preparing to support systems that are coming into use, for example, biometric solutions, way-finding, passenger flow facilitations technologies, etc.

Get in touch to discuss your next project.

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.
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