Global business

Round the clock technical support to keep your business running efficiently

ESP delivers comprehensive IT support services tailored to meet the dynamic needs of global companies.

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24/7 global, multilingual industry expertise at your service

As a leading provider of IT services, we assist a wide range of organisations in creating, managing, and delivering solutions that will facilitate international operations.

No matter where you are in the world, our services are designed to feel the same, delivered efficiently and based on customer needs.

Through a range of applications and services, we pride ourselves on being able to predict faults and provide efficient, proactive support to ensure the highest quality of user support.

Supplier management

We handle all aspects of supplier management, from sourcing to negotiation, ensuring you get the best deals on IT hardware and software procurement.

Cost optimisation

Our procurement experts analyse your IT spending and identify opportunities for cost optimisation, helping you achieve significant savings without compromising on quality.

Streamlined procurement process

We streamline the procurement process, providing end-to-end support from requisition to delivery, saving you time and resources while ensuring timely access to essential IT equipment and services.

ESP customer sectors

HIGH PERFORMANCE IT SOLUTIONS FOR GLOBAL SITES

ESP understands the unique challenges faced by companies with a global footprint. Our IT support services are designed to keep your operations running smoothly and securely, across dispersed locations and international geographies, for seamless operations that drive success in competitive markets.

Our 24/7 support helps to keep your systems operational at all times, minimising downtime and maximising efficiency. From network infrastructure management, and managed procurement services tailored to your specific needs, to our multilingual IT Help Desk providing seamless technical assistance, our expertise optimises the performance of your business.

Additionally, we offer comprehensive support for point-of-sale (POS) systems, from setup to troubleshooting, enabling smooth transactions and exceptional customer experiences. Moreover, our data security solutions safeguard sensitive customer data in compliance with industry regulations, maintaining customer trust.

Global IT Help Desk

Our support solutions deliver real business and end-user benefits globally. Standardisation provides our customers with the capacity to concentrate on agility and innovation.

Global field services

With our highly skilled on-site and field engineering teams, we are able to provide consistent quality service to our end users regardless of the location of their business.

IT professional services

Whether it’s platform migration, global desktop refreshes, system audits, or any other company-wide IT project, we’re a trusted partner.

Resource as a Service

Whether it’s short-term staffing for a single project or a longer-term solution, we provide an on-demand and flexible solution at any location.

Service delivery charter

We are committed to providing quality customer service to all our customers. We ensure our customers receive a standardised approach to service delivery, which is then tailored to their particular needs.

Transition experience

Our dedicated transition teams follow ITIL 4 service management practices and work closely with our customers every step of the way in order to ensure a smooth transition from incumbent suppliers into our services.

INTERNATIONAL CAR RENTAL COMPANY SUCCESS STORY

“ESP’s technical product knowledge and understanding of European logistics is integral to ensuring we can meet our targets with high-performance IT hardware.”

Leading vehicle hire group

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.
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