Airport Operations

Unique solutions for uniquely aviation challenges

With over 30 years’ experience in aviation, ESP is recognised worldwide as providers of global IT support for airport operations.

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ESP provides cutting-edge solutions for airport operations, ensuring seamless efficiency and first-class service standards

We have cultivated a deep understanding of the intricate operational processes and unique biorhythms of airports worldwide. Recognising the critical nature of airport systems, from passenger check-in to baggage handling, we are well-versed in the technologies driving these operations.

Our extensive history of providing tailored IT support services to the global aviation industry has equipped us with the expertise to develop innovations specifically tailored for aviation.

ESP introduces cutting-edge technology to enhance the seamless flow of airport IT operations. With our 24/7 IT support services, thoroughly screened and vetted onsite engineers, and around-the-clock service desk, we ensure uninterrupted service delivery at a competitive rate.

ESP airport technician
ESP efficient airport operations scanner


ESP provides globally uniform support by serving as your single point of contact for support worldwide. We ensure consistent and seamless service, whether it’s related to corporate back-office end-user computing or passenger processing equipment.

A focus on operational efficiency while optimising time and resources perfectly aligns with our mission. ESP is committed to delivering uninterrupted operations, ensuring data security, and full compliance with aviation regulations.

Through ESP’s onsite IT support, we deliver customised solutions designed to meet the unique demands of airports and airlines, as well as airside retailers, car hire providers, and parking systems alike.

We support every type of airport and airline technology, as well as back office and corporate end-user computing.

  • CUSS
  • Bag drop
  • Biometrics
  • e-Boarding gates
  • Security and immigration gages
  • FIDS
  • BRS
  • Retail and in-store IT
  • AODB
  • Security lanes
  • Back office


ESP provides vetted and security cleared technicians to a multitude of aviation customers across the globe, including:

  • Systems integrators
  • Airlines
  • Airport authorities
  • Handling agents
  • Retail systems providers
  • Travel companies

“If we have a need for support, we know that ESP never says no and they always help us out with whatever we need. I certainly would recommend ESP, the relationship we have with their senior staff and our service delivery manager has always been strong.”

Senior Manager

Major Airline

why choose esp to support your airport operations?

Proven track record

With decades of experience in the aviation industry, ESP has a proven track record of delivering exceptional solutions tailored to our cutomers’ needs.

Innovative technologies

We stay ahead of the curve with the latest advancements in technology, ensuring that our solutions are always at the forefront of innovation.

Dedicated support

Our team of airport technicians provides round-the-clock support to ensure that your operations run smoothly, with minimal downtime and maximum efficiency.

Global reach

With a global presence, ESP Global Services is equipped to serve airports of all sizes, from regional hubs to major international terminals.


AirportNow service management solution for airports

ESP’s AirportNow is designed to streamline every aspect of airport management. Whether you’re an airport authority, airline operator, or service provider, AirportNow empowers you to optimise operations and enhance your passenger experience like never before.

Talk to us today to discuss your IT requirements.

We are happy to help you with a solution tailored to your needs.
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